Company Code of Conduct

Berrima District Credit Union is an ethical organisation that will conduct its business with integrity, according to its documented vision, mission and values.

Every officer, contractor, agent and distributor of the Credit Union will be required to work within our ethical values at all times.

We will not knowingly promote services to our members that are substantially inferior or to the detriment of their financial wellbeing. Our objective is to provide outstanding service in a relationship of trust for the purpose of promoting the member’s lifestage goals.

We will promote and sustain an environment of respect and care for our employees. We are committed to employee development and support. Our treatment of staff will at all times be fair and equitable.

We will treat the personal information of both our members and staff with the strictest of confidentiality. Access to this information will be limited to the designated officers of the Credit Union and used solely for the purposes for which it was provided.

We will take seriously our responsibility to our communities to conduct our business with respect for the environment, community values and needs. We will participate, as appropriate, in community initiatives intended to promote the community wellbeing.

The Board, Management and Staff of the Credit Union will not, in any circumstance take advantage of their position or the information it provides them for the purposes of personal gain or to the detriment of the Credit Union.

Where a conflict of interest arises between a member of Board or Management and the Credit Union that might interfere with the interests of the Credit Union, these will be declared and managed in the best interests of the Credit Union.

We will treat the assets of the Credit Union with respect and will not tolerate the misuse or abuse of Credit Union property under any circumstances.

We will encourage and support the reporting in good faith of unlawful and unethical behaviour by any member of staff, management or Board.